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Our Manufacturers |
Diesel Care Inc 7265 Hwy 51 N Millington, TN 38053 Toll 1.800.961.9290 Fax 1.901.873.1998 Loc 1.901.873.3400 |
Located just south of I-385 on Hwy 51N |
EFFECTIVE 10/1/08 - WE WILL NO LONGER ACCEPT RETURNS OF PRODUCTS WITHOUT A PROPERLY DOCUMENTED "RETURN OF GOODS" AUTHORIZATION. IF YOU ARE RETURNING AN ITEM AND DO NOT INCLUDE THE PROPER PAPERWORK, IT WILL NOT BE ACCEPTED FOR ANY CREDIT. |
PLEASE FILL OUT THE SUBMISSION FORM AND PRINT OFF AND INCLUDE WITH YOUR PARTS/WARRANTY RETURN. CLICK PRINT PRIOR TO THE "SUBMIT" BUTTON TO DOCUMENT FORM. |
TO PROCESS RETURN LABEL First, click the link below to open up the UPS link for processing Go here to print a return label for your unit http://returns.upsrow.com/ User ID dieselwarranty Password dieselwarranty Note on filling out the form Your name/company name is entered into the Company name field You must enter your sales receipt number & complaint to complete the form. Unless approved in advance, please use the "2nd Day AIr" option for return shipments. The declared value field should be ended at 500.00 We prepay unit shipments that are returned within 15 days from date of sale. If your purchase is over 30 days and you use this shipping service, charges may apply. NEVER use this service to return a core. Please go to our core return link to process a core return. This service is available for US (48 states) customers only We will notified by UPS of your inbound package, and will contact you when it is received. If you do not hear from us within 2 business days, please contact Sam Rivera at Sam@dieselcare.net for inquiries. |