Shipping policies

Shipping Policy

All material will be shipped via UPS or USPS at our discretion. UPS does not
deliver to P.O. Boxes.

UPS charges if calculated in our shopping cart are approximate. Actual
charges may vary due to shipping weight. Exact charges and UPS tracking
number will be emailed to you when your order has shipped.

We reserve the right to group items into as few shipments as possible and you
will be charged for each shipment. Should we have to break out your order to
more than one shipment, you will be charged for each shipment (including
backordered items).

ALL ORDERS RECEIVED BY 3PM EST SHIPPED SAME DAY if the items are
in our stock. Backorders will be filled at no additional shipping costs to the
customer. If unable to fill a backorder within 30 days, your money will be
refunded and the backorder cancelled. ALL SHORTAGES, ERRORS AND
OMISSIONS MUST BE REPORTED WITH 3 BUSINESS DAYS FOR
CONSIDERATION, NO EXCEPTIONS PLEASE.

UNDELIVERABLE PACKAGES

Occasionally packages are returned to us as undeliverable. When UPS returns
an undeliverable package to us, we issue a full refund (including shipping
charges). We are unable to re-ship orders that are returned to us as
undeliverable. If you would still like to purchase items that were undeliverable,
you are welcome to place a new order on our shopping cart.

INTERNATIONAL:

For fastest and safest service we recommend shipping by USPS International
Priority to any country. Tracking and basic insurance of US $100.00 is
included. Additional insurance is available if requested. Allow 5-7 business
days for delivery. Rates start at USD29.00 Shipments refused or returned due
to regulatory or import duty and tax issues will be considered cancelled and
both restocking fees and shipping charges will be deducted from the refunded
amount.

Note: Duties and Import Taxes are the responsibility of the Importer. We
cannot substitute any other value contrary to the actual value of the shipped
merchandise. INCO Terms of C&F or Ex-Works apply to International
Shipments.

DAMAGED GOODS:

It is your responsibility as the consumer/ reciever to inspect and/or refuse to
accept any damaged merchandise delivered by carriers. Each carrier has
specific rules for reimbursement of damaged products. UPS packages that are
damaged should be REFUSED. We routinely insure packages so that you will
not be responsible for damaged items IF YOU REFUSE ACCEPTANCE.