Core Policies

EXCHANGE PROGRAM & CORE POLICY
Cores are the basis of our business. We use the cores to service our next customer. In order to
maintain our inventory of cores, we ask that you return your core within 30 days of purchase or pay in
advance for it's replacement.

FAQ's ON CORES...

WHAT IS A CORE?
The core is the old unit, which was replaced by the new or rebuilt item. Some new items, for example
the Alliant product line, require the return of the old core.

HOW DO I SHIP IT BACK?
We ask that you return your core in the box in which we shipped the new unit using the same type
packaging material to prevent shipping damage. Include a copy of your original invoice inside the box
for easy identification.

CORE POLICY
All cores must be returned within 30 days from receipt of order. They must be as is off the
engine, i.e. not disassembled beyond what is reasonable and customary to remove them from
the engine.No core credit will be issued for cores that have been reviewed by another fuel
injection shop. Cores that have been in a fire or damaged as a result of an accident, abuse,
misuse, neglect may be subjected to a core credit reduction. Cores that are damaged in
shipment to Diesel Care and Performance Inc are the responsibility of the shipper. Any unit that
is submitted for core credit and is denied will be returned to the customer at the customers
expense. Any charges will be due and payable for their return.